- Step 1
Almost A/S (After Sales Service) and T/S (Technical Support) can be performed through E-mail with photo, video and telephone.
- Step 2
If customers need a spot check and/or local language, Our branch staffs, agent office or service center will contact or visit your site to perform field investigation, and discuss with the local staffs in the local language.
If there is no our branch office or service center, customers can contact with KOTRA office installed in more than 100 cities in the world.
- Step 3
If Customer’s remote measures fail to solve the problem, our technicians will visit your location.
Expanded air routes, we can arrive at anywhere in the world within 24 hours. This means that important thing is
not a distance but fast action for A/S.